Refund policy

We hope your cat enjoys our dope catnip! 🌿 If you're unhappy with your purchase, please reach out within 30 days of receiving the product to discuss a refund or replacement.

Returns:

Due to the nature of our products, items cannot be returned once they are purchased. We want your cat to enjoy their goodies hassle-free, so please ensure your purchase is what you want before breaking the seal. If the product is unopened and you'd like to make a positive impact, consider donating it to your local cat rescue. For any concerns or questions, feel free to reach out to us at meow@catcrack.com.

Refunds:

If you're dissatisfied with your purchase, please reach out to us within 30 days of receiving the product at meow@catcrack.com. We're here to discuss a refund and ensure you and your cat are happy with our products.

Damaged Products:

In the unfortunate event that your product arrives damaged, we've got your cat's back! Contact us at meow@catcrack.com, and we'll swiftly arrange a replacement. Your cat's satisfaction is our top priority.

Thank you for choosing Cat Crack! 🐾